privacy policy

Welcome to Veluxe. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information

b) Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver products and services

  • Improve website performance

  • Send order updates and promotional offers

  • Provide customer support

  • Prevent fraud and enhance security

3. Cookies Policy

Veluxe uses cookies to:

  • Enhance user experience

  • Remember login information

  • Analyze website traffic

  • Improve marketing performance

You can disable cookies from your browser settings at any time.

4. Data Protection & Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is 100% secure.

5. Third-Party Services

We may use third-party services such as:

  • Payment gateways

  • Delivery partners

  • Analytics tools

These third parties have their own privacy policies.

6. Sharing of Information

We do not sell, trade, or rent your personal information.
We may share information only when:

  • Required by law

  • Necessary to complete your order

  • To protect our legal rights

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt-out from marketing emails

To make a request, contact us at:
📧 Email: wearveluxe@gmail.com
📞 Phone: +880 1935-217710

8. Children’s Privacy

Veluxe does not knowingly collect personal information from children under 13 years old.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Website: www.wearveluxe.com
Email: wearveluxe@gmail.com